www.wineandchampagnegifts.com (A Unit of Arjungera LLC wineandchampagnegifts.com) is committed to making your shopping experience a pleasant one. If you are not satisfied with your order, Please let us know and we will work with you to make the situation right.
Should any product be damaged during shipping or received wrong item, Please Email us so we can pursue a claim with the shipping company and send you a replacement product. If you receive a bottle that is leaking, please contact our Customer Service department at contact@wineandchampagnegifts.com. Please note that extreme fluctuation in temperature may cause the cork or stopper to expand and retract and causing leakage in some bottles.
Shipping returns are determined on a per-order basis. Refunds will be provided for the products only and not for the shipping costs unless it was an error on our part. There is a 15% restocking fee.Note: Our standard return policy allows for returns within 90 days of purchase. However, during the holiday season (November 12, 2024 – February 28, 2025), this return period is extended to 120 days to accommodate for gifts and seasonal purchases.
For any questions, please contact us at 202-459-8489.